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Case Title		Case Code
Ola`s Re-entry into the Food Delivery Business	Details	CLSM051
Buffalo Wild Wings Protect the Football Campaign	Details	CLSM050
The �Overstay Checkout� Campaign	Details	CLSM049
Google Plus: A Threat to Facebook?	Details	CLSM048
By-lanes in a Bank	Details	CLSM047
The 'Customer' as a 'Case'? - Patient Dignity and Service Quality in a Tertiary Hospital	Details	CLSM046
Resource Constraints, Clinical Protocols, and Conflict in a New Hospital Location	Details	CLSM045
Establishing a Chain of Corporate Hospitals (A): Deciding the Unique Selling Proposition	Details	CLSM044
Growth of Wealth Management Services in India	Details	CLSM043
Washington Mutual - "Spotlight on Teachers"	Details	CLSM042
STAR - Teething Troubles in India	Details	CLSM041
Sports Celebrity Management Services in India	Details	CLSM040
Employee Focus in Shoppers' Stop	Details	CLSM039
Outlook Magazine - Innovations for Growth	Details	CLSM038
ICICI One Source - Improving Service Quality	Details	CLSM037
Medecins Sans Frontieres (Doctors without Borders)	Details	CLSM036
Monster Inc. - Strategic Growth in India	Details	CLSM035
Max New York Life - The 3P Strategy	Details	CLSM034
Kotak Securities - Transition to Wealth Management	Details	CLSM033
ICICI Credit Cards - Improving Customer Service	Details	CLSM032
Hutchison Telecom - Servicing Indian Customers	Details	CLSM031
Grey Advertising - Growth by Diversification	Details	CLSM030
Cox and Kings - Service with a Difference	Details	CLSM029
CGH Earth - A Unique Service Experience	Details	CLSM028
Carrefour - Setting Global Service Standards	Details	CLSM027
Airtel - Technology and Customer Service	Details	CLSM026
Vandana Luthra Curls & Curves (VLCC)	Details	CLSM025
Strategies of US Courier Companies during Christmas	Details	CLSM024
Subway's Marketing Strategy in India	Details	CLSM023
Pricing Policies at Satyam Infoway	Details	CLSM022
Corporate Catering by RKHS in India	Details	CLSM021
Pulte Homes- Focus on "Active Adult Communities"	Details	CLSM020
Progressive Corp - Customer Service Initiatives	Details	CLSM019
Growth of Medical Tourism Concept in India	Details	CLSM018
McDonald's in India	Details	CLSM017
Life Insurance Corporation - Restructuring for Growth	Details	CLSM016
Kotak Mahindra Bank (KMB)	Details	CLSM015
Beauty Care by Marico - Kaya Skin Clinics	Details	CLSM014
INOX Multiplexes	Details	CLSM013
Innovations in Indian Banking Sector	Details	CLSM012

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